Clients & policies
Households, commercial accounts, policies, endorsements, claims, certificates — modeled the way real agencies operate.
← All verticals
Agencies, MGAs, wholesalers
Insurance AMS without the green-screen weight.
A complete agency management system — clients, policies, endorsements, claims, certificates, carrier appetite, and trust accounting — modeled the way real agencies operate, not the way mainframes did in 1994.
- Appetite DB
- Right market, fast
- Trust GL
- Separated from operating
- ACORD
- Forms + intake
- Real-time
- Commission reconciliation
What's included
Built for insurance ams, not a re-skin.
Endorsements & servicing
Track endorsements, mid-term changes, and servicing requests across the full policy lifecycle — with an audit trail on every change.
Trust + operating accounting
Full GL with trust account separation, vendor bills, commission reconciliation, client statements — not a stripped-down add-on.
Carrier appetite + quoting
A live carrier appetite database tells you in seconds which markets to approach for any risk. No more 'let me ask around the office.'
Claims + certificates
Claims with status pipelines, vendor coordination, and document vault. Certificates of insurance generated, e-signed, and tracked.
ACORD + intake forms
ACORD form library, intake forms with conditional logic, e-signature, and AI-assisted extraction of inbound documents.
Communications hub
Email, SMS, and Microsoft 365 / Google connectors. Drip cadences, broadcast campaigns, suppression, and bounce handling out of the box.
Carrier scorecards
Track volume, loss ratio, retention, and commission per carrier. Producer-level scorecards drive renewal strategy.
Specialty markets + contracts
Specialty market directory, carrier contracts vault with renewal alerts, and supplemental document tracking.
CallIntel
Inbound calls screen-pop the matching client, log themselves against the account, and get AI call insights — your CSRs stop typing while they talk. Multi-account aware.
PrismAMS Writing
A Microsoft Outlook add-in that checks tone, grammar, and clarity and rewrites email in place — a Grammarly replacement that lives in the inbox your team already uses.
Who it's for
If you sell, service, or wholesale insurance, this is your AMS.
- Independent retail agencies that want a real CRM and a real AMS in one tool
- MGAs + wholesalers running submission intake, market routing, and binders at scale
- Specialty + program shops that need flexible custom fields and policy types
- Multi-state agencies that need surplus-lines tax tracking, license compliance, and per-state CE / E&O reporting
Day-to-day workflows
The repetitive work, finally automated.
- 01
Renewals on autopilot
Upcoming renewals surface automatically. AI flags premium increases, prepares value-add summaries, and queues renewal touchpoints — your AE just reviews and sends.
- 02
Submissions in one flow
MGA submission intake forms land in a queue, AI triages by line + carrier appetite, and routing rules fire automatically. Quotes track in the pipeline.
- 03
Commission reconciliation, finally not painful
Carrier statements reconciled against expected commissions weekly. Variances surface instead of hiding. Trust account stays clean.
- 04
Certificates without the ticket queue
Holders self-serve through the portal. Auto-issue rules govern who can pull what. Underwriting carve-outs respected.
FAQ
Common questions.
+Can I migrate from my current AMS?
Yes — we run dedicated migrations from the legacy systems and have BookScan to ingest paper / PDF books of business in bulk.
+Trust accounting — is it real?
Real double-entry GL with trust + operating separation, suspense accounts, recurring entries, bank reconciliation, and 1099 prep. Not a Quickbooks pass-through.
+What about state-specific compliance?
Surplus lines tax tracking by state, license compliance, and per-state CE tracking are built in. The platform is multi-state by default.
+Can I bring my own AI model?
Yes. Provider is per-tenant. AI Gateway routes per workflow so you can pin the right model to the right job.
See PrismAMS for your agency.
30 minutes. We'll walk through your real workflows in a tenant set up for you. No slideware.