Memberships
Member types, chapters, dues tiers, renewal cadences, drop / suspend / reinstate flows, and Elite Partner sub-tier flags.
Memberships, dues, chapters, events with CE tracking, member benefits, and a self-serve member portal — purpose-built for associations who've outgrown a generic AMS or a stack of disconnected SaaS tools.
What's included
Member types, chapters, dues tiers, renewal cadences, drop / suspend / reinstate flows, and Elite Partner sub-tier flags.
Dues tiers per member type with auto-reprice on tier change, recurring billing runs, and reconciliation to your accounting system.
Per-chapter rosters, chair contacts, chapter-scoped events and dues, and chapter-level reporting.
Event categories, in-person / webinar / hybrid delivery modes, ticket audiences (member / non-member pricing), discount codes, refunds, transfers, and registrant blast emails.
Per-state CE credit tracking, CE-bearing event flagging, NPN capture, and course-completion certificates emailed automatically.
Member benefits with source + category, packages bundled per member type, and a portal benefits tracker showing eligible / available / used state. Auto-resets on renewal.
Self-serve member portal: info, billing, subscriptions, events, CE history, and resources. Magic-link sign-in. Per-tenant theming.
Committees, chapter rosters, and ad-hoc lists with automated keep-in-sync rules. Send blasts with merge fields, suppression, and bounce handling.
Public or member-only searchable directory. BIGI (broker-in-good-standing) lookups for partner orgs.
Who it's for
Day-to-day workflows
Dues runs fire on schedule, members get reminders, renewals process through the portal, and benefits packages reset automatically when payment posts.
Tenant-wide contact lookup auto-fills the registration form. NPN surfaces only on CE events. Discount codes and audience-priced tickets just work. CE certificates email after attendance.
Members see eligible / available / used benefits in the portal. Mark-as-used logs a redemption. You finally have data on what benefits drive retention.
Send a blast to a chapter, a committee, or an event's registrants. Merge fields, suppression, bounce handling, and List-Unsubscribe headers handled for you.
FAQ
Yes — we integrate with Stripe, ACH partners, and your existing accounting system. No rip-and-replace required.
Per-state CE credits are tracked at the event + the member level. NPN capture is wired in for insurance associations. CE certificates auto-email after attendance.
The Member Hub is a full portal: update info, pay dues, register for events, see CE history, browse + redeem benefits. Magic-link sign-in for easy access.
Chapters are first-class. Per-chapter rosters, dues, events, chairs, and reporting all roll up to the state / national org.
Yes — Sterling Partners (and equivalent sponsor tiers), bidirectional carrier partnerships, sponsored events, and sponsor benefits all model directly.
30 minutes. We'll walk through your real workflows in a tenant set up for you. No slideware.